Our goal is your complete satisfaction with our service. This policy outlines the conditions under which you may be eligible for a refund.
Refunds are available only under the following conditions:
You must request a refund within 48 hours of your initial purchase.
You must not have used the service for more than 2 hours of total viewing time.
The refund request is due to a technical issue that we are unable to resolve within a reasonable timeframe.
We do not provide refunds in the following circumstances:
After the initial 48-hour period has passed.
If you have used the service for more than 2 hours.
For a subscription that has been terminated or suspended due to a violation of our Terms of Service.
If you simply change your mind or no longer wish to use the service.
To request a refund, please contact us at Contact@bomsmartv.com with your name, purchase details, and a clear explanation of the reason for your request. We will review your request and respond promptly.
If your refund is approved, the refund will be processed and credited back to your original payment method within a specified number of business days.
